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Quality Manager

Hours of work : Mon-Fri 6am-4pm : Some flexibility may be required

Rates of pay dependant on experience

About The Role

David Wood Foods is a food manufacturing organisation with a site based in Dudley. We have over 20 years experience in the food business, and currently produce a range of quality products for the retail and foodservice industry from seven high-tech factories.

Yet we’re not a company to sit back and relax. Product development is our heartbeat and we work closely with our customers to develop products that combine specific requirements and imaginative flair. Working with key partners we have already developed a number of new exciting and award-winning products that continue to attract and delight consumers.

As a key part of our 7- site group, our Dudley site is a large food manufacturer producing a range of quality breads for the major UK retailers and foodservice operators.

 

As Quality Manager you are responsible for ensuring that food products meet standards set by both the company and regulatory authorities. You may also be required to develop and review quality and safety policies and manage audits by third-party inspectors.

Part of your daily duties, will include meeting with other managers and inspecting facilities for compliance with standards, determining methods to resolve any issues that arise.

Reviewing customer feedback and respond to any complaints.

Preparing reports on food quality status to relay to owners and upper-level management and may keep records of all tests and inspections that have been conducted.

You must be knowledgeable about all food safety standards that are customary within the food industry and mandated by government regulations. Standards managers are expected to be familiar with include, the Hazard Analysis and Critical Control Points (HACCP) management system and the standards set by the business and its customers.

Responsibilities & Requirements

  • Working towards the implementation of BRC and the QMS to support this.
  • Carrying out regular internal audits to ensure all systems and standards are in place.
  • Ensuring all products comply with customer specifications
  • Lead daily taste panels to verify conformance
  • Conduct root cause analysis when necessary
  • Attend customer sites audits and agree/amend any issues
  • Ensure any direct reports are trained and supported

Skills

  • A strong defined quality background
  • Solid experience in implementing BRC and maintenance of the accreditation
  • Strong, clear communication and leadership skills
  • Experience of dealing with customers/suppliers.
  • Problem-solving ability
  • Organisational and planning skills
  • Skills in numerical and statistical analysis desirable
  • The ability to work as part of a team
  • An understanding and appreciation of other people’s work disciplines, such as engineering and science
  • Ability to drive continuous improvement as part of a senior site team
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